Aladdin288 Privacy Policy — How We Protect Your Personal Information

1. Information We Collect

Aladdin288 collects several categories of information when you use our platform. This information is necessary to ensure our services function properly, remain secure, and meet the needs of Malaysian users.

• Account information: Full name, email address, phone number, date of birth, and username provided during registration.
• Identification information: Copies of identity documents (such as a national ID or passport) may be requested during the identity verification process for compliance purposes.
• Payment information: Details of payment methods used, including bank name, partial account number (not stored in full), and transaction history in MYR. We do not store your full card details.
• Device and browser information: IP address, device type, operating system, browser type, screen resolution, and approximate location based on IP address.
• Usage data: Pages visited, session duration, clicks, betting behaviour, and game preferences are collected automatically as you use the platform.
• Cookies and tracking technologies: Cookie data that helps us identify your session, save your preferences, and improve your overall user experience.

2. How We Use Your Information

All information we collect is used responsibly for the following purposes:

• Processing user registration, login, and identity verification.
• Processing deposits and withdrawals in MYR via supported local payment methods.
• Providing accurate and effective customer support.
• Detecting and preventing fraud, money laundering, and suspicious activity.
• Complying with applicable legal and regulatory requirements in Malaysia.
• Analysing usage behaviour to improve platform quality and personalise the user experience.
• Sending important notifications related to your account, transactions, or policy updates.

Aladdin288 will not use your information for any purpose not stated above without first obtaining your consent.

3. Cookies & Tracking Technologies

The aladdin288 platform uses cookies and similar tracking technologies to enhance functionality and user experience. Cookies are small text files stored on your device when you visit our website.

We use three types of cookies:

• Essential cookies: Required for core platform functions such as login authentication and session security. Without these cookies, certain features may not work properly.
• Performance cookies: Collecting information on how users interact with the platform to help us improve the overall user experience.
• Preference cookies: Saving your preferences — such as language and display format — so you don't have to reconfigure them each time you log in.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may limit platform functionality. aladdin288 does not use third-party cookies for advertising.

4. Data Storage, Security & Sharing

All personal data collected by aladdin288 is stored on servers secured with industry-standard 256-bit SSL encryption. Access to user databases is restricted to authorised personnel only, and all access is logged for security audit purposes.

Aladdin288 does not sell, rent, or trade users' personal information to any third party for commercial purposes. However, we may share information in the following limited circumstances:

• Payment service providers: Transaction information is shared with verified payment processors to facilitate MYR deposits and withdrawals.
• Legal requirements: We may be required to disclose information to the relevant authorities when mandated by Malaysian law or a court order.
• Fraud prevention: Certain information may be shared with fraud prevention agencies to protect the security of the platform and all its users.

Data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Data from closed accounts is kept for a minimum of five years for compliance and audit purposes.

5. User Rights

As an aladdin288 user, you have the following rights regarding your personal information:

• Right of access: You may request a copy of the personal information we hold about you at any time.
• Right to rectification: You have the right to request corrections to any inaccurate or incomplete information.
• Right to erasure: Under certain circumstances, you may request that your information be deleted, subject to our legal obligations to retain certain records.
• Right to restrict processing: You may request that we restrict how we process your information under certain circumstances.
• Right to object: You have the right to object to the processing of your data for any specific purpose.

To exercise any of the above rights, please contact our support team at [email protected]. We will process your request within 30 business days.

6. Policy Changes & How to Contact Us

Aladdin288 reserves the right to update or amend this privacy policy at any time. Users will be notified of any significant changes via email or an on-platform notice. The latest version of this policy will always be available on our official website.

Continued use of the platform after any changes are published will be considered acceptance of the updated policy. We encourage you to review this page periodically.

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us via:

• Email: [email protected]
• Section FAQ us for answers to common questions.

This privacy policy governs all data collection and processing for aladdin288 platform users in Malaysia and is subject to the applicable laws of this country.